We’re witnessing a major shift in how consumers and businesses search for products and services — and it’s happening faster than most marketers realise. With tools like ChatGPT, Perplexity, Claude, and Google’s AI Overviews becoming mainstream, the traditional search journey is being replaced by AI-powered discovery.

In the UK alone, over 18 million adults have now used a generative AI tool — a number that has grown by more than 35% in the last year. A quarter of consumers are already turning to AI to help them shop, research and compare providers. For marketers, this demands a fundamental rethink of how visibility, influence and performance are measured and achieved online.

At Leopard Co, we’ve coined a new term for this next era of digital discoverability: AIO - AI Optimisation. Just as SEO defined the rules of engagement for web search, AIO is emerging as the critical discipline for ensuring your brand is visible, referenced and trusted in AI-generated content.

It’s a concept that evolved organically through our ROAR methodology - particularly in the Research and Opportunity phases of brand and strategy projects. As we examined how brands could remain relevant in a fast-moving digital environment, one insight became clear: If you're not being found by AI, you're not being found at all.

Why AIO Matters

AI platforms are increasingly the first point of discovery — not just an enhancement of traditional search. When someone asks ChatGPT “What’s the best marketing agency in Birmingham?”, they’re not browsing 10 links. They’re reading one AI-generated summary — and your brand either appears or it doesn’t.

More importantly, AI doesn’t rank content the way Google does. It draws from sources it considers clear, trusted, and contextually relevant. That changes the optimisation playbook completely.

Digital PR: The Bridge Between SEO and AIO

For years, Digital PR has been one of the most effective tactics for building SEO authority — earning high-quality backlinks, improving domain ratings, and driving organic visibility. But in the age of AIO, its value has grown even further.

AI tools like ChatGPT and Perplexity don’t just crawl your website — they pull content and citations from across the web, favouring brands that are talked about, trusted, and linked to from reputable third-party sources.

This means Digital PR is no longer just about link-building. It’s about building brand salience in the AI ecosystem.

At Leopard Co, our Digital PR campaigns are designed to work across both worlds:

  • In SEO, they help improve rankings and referral traffic through high-authority placements

  • In AIO, they help your brand get cited, summarised and surfaced in AI-generated answers

Whether it’s thought leadership in national press, expert commentary in niche publications, or smart stunts that generate coverage across the marketing and business media — we build campaigns that give AI a reason to reference you.

This is where traditional SEO and modern AIO converge — and where Digital PR becomes a multiplier.

10 AIO Tips to Improve Your Visibility in AI Discovery

Here are 10 practical ways to improve your brand’s performance in the AI-powered world:

  1. Structure for Summarisation - Use subheadings, bullet points, and short paragraphs to make content easy to summarise.

  2. Use Schema Markup - Add structured data (e.g. FAQ, How-To, Article schemas) so AI models can interpret your content semantically.

  3. Write in Natural Language - Mirror how people ask questions — think “How do I choose the right PR agency?” not “PR agency UK”.

  4. Answer Real Questions - Create FAQs and blog content that directly address the kinds of questions your audience is typing into AI tools.

  5. Be Present in Trusted Directories - Get listed on platforms like Clutch, Sortlist, DesignRush and The Drum — AI models often reference them.

  6. Secure High-Quality Mentions - Unlinked brand mentions on reputable sites can still boost your AI discoverability.

  7. Refresh and Reframe Content - Keep pages updated and aligned with current questions, formats and search behaviour.

  8. Build Author Profiles - AI values expertise — attribute your content to real people and include bios where possible.

  9. Track AI Visibility - Use tools like ChatGPT, Perplexity and Google’s AI Overview to see how your brand is being summarised.

  10. Integrate AIO into Strategy - Treat AIO as a core part of your digital, PR and content strategy — not just an SEO add-on.

Final Thoughts

Marketing is shifting from ranking to referencing. As AI becomes the front door to the internet, brands need to adapt fast or risk being left out of the conversation entirely.

At Leopard Co, we see AIO not just as a trend, but as a strategic pillar — one that we’ve embedded into our ROAR methodology to help brands remain findable, meaningful and memorable in the age of AI.

If you’d like to explore how we can apply AIO thinking to your brand, get in touch.

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